Frequently Asked Questions (FAQs)
Everything You Need to Know – Your Questions, Answered!
About Casa Virtue
1What is Casa Virtue UK?
Casa Virtue UK is a premium provider of high-quality home solutions, including tiles, SPC flooring, modular kitchens, modular furniture, lighting, wardrobes, sanitaryware, faucets, and doors.
2Where is Casa Virtue UK based?
Casa Virtue UK operates in the UK, offering a diverse range of products for residential and commercial spaces.
Products & Services
1What types of tiles do you offer?
We provide a variety of tiles, including ceramic, porcelain, and vitrified tiles in multiple sizes, finishes, and designs.
2Do you offer customized modular kitchen solutions?
Yes, we provide bespoke modular kitchens tailored to your space, design preferences, and functionality needs.
3What is SPC flooring, and why should I choose it?
SPC (Stone Plastic Composite) flooring is a highly durable, waterproof, and low-maintenance flooring option, perfect for homes and commercial spaces.
4Do you provide installation services?
While we primarily supply products, we can recommend trusted installation professionals to assist with your project.
Orders & Shipping
1How can I place an order?
You can place an order through our website, by contacting our sales team, or by visiting our showroom.
2Do you offer delivery across the UK?
Yes, we provide delivery services throughout the UK. Delivery times may vary depending on the product and location.
3What are your shipping charges?
Shipping charges vary based on the product type, quantity, and delivery location. Please contact us for specific details.
4Do you provide installation services?
While we primarily supply products, we can recommend trusted installation professionals to assist with your project.
Payments & Returns
1What payment methods do you accept?
We accept various payment methods, including credit/debit cards, bank transfers, and online payment gateways.
2Do you offer returns or exchanges?
Yes, returns and exchanges are accepted within our policy guidelines. Products must be unused and in their original packaging. Please refer to our return policy for details.
Customer Support
1 Do you offer bulk or trade discounts?
Yes, we provide special pricing for bulk orders and trade customers. Please get in touch with our sales team for more information.
2How can I contact Casa Virtue UK?
You can reach us via email, phone, or our online contact form. Visit our Contact Us page for details.
